Websites and the browsers used to display them are cruel and fickle masters -- they will choose to work fine one day, and ruin your whole web presence the next. And, of course, it never looks wrong for the person that designed the dang thing.
Most people have a hard time describing exactly what is wrong with a webpage, which element is in the wrong place, or what functionality is going wrong. Heck, sometimes it's simply too much to get the error message. As such, I'm going to walk through the steps for taking a screenshot and uploading it where a developer can see the problem.
Step 1) Find the problemIf you can't find the problem, why are you even reading this?Step 2) Take the screenshot -- Press your "Print Screen" button, aka "PrtScn"
While there are different ways to do this between mac and Windows, I'm covering Windows.
Step 3) Nothing happened!? Yet...
Step 4) Open MSPaintYou can start MS Paint by clicking you "Start" button, selecting "Run..." typing "mspaint.exe" and clicking "Ok"Step 5) "Edit" Menu -> "Paste"
This will put your screenshot into the new document.Step 6) "File" menu -> "Save As..."
In the dialog that follows, make sure the "Save as type" has "JPEG" selected, and save the file to your desktop (remember the name you give the file!)Step 7) Email the file you saved, or upload it.
I prefer it when people upload their screenshots somewhere. I usually recommend xs.to. Simply pop over to that website, click the "Browse" button, navigate your way to the JPEG file on your desktop, click "Select", check off the "I agree" box and upload. A few moments later it will greet you with a few urls you can give to the developer.
I suppose I should have screenshots of this process -- but the lack is deliciously ironic.